Certified Light & Laser Technician
Certified Light & Laser Technician
Our medical aesthetics technicians have taken special training to perform advanced skin care techniques such as microdermabrasion, skin peels and photodynamic therapy, and is certified to operate the light and laser equipment.
Our estheticians provide services such as facials, manicures and pedicures, waxing, and relaxation massage (including hot stone massage). They also advise clients on routines for home skin care with our specialized products for face and body.
Spa Policies
PRIVACY
At our medical spa, discretion is our goal and we strive to protect our clients’ privacy. Please let us know how we may best accommodate your needs for privacy.
BOOKING and CANCELLATION POLICY
We understand that plans may change or urgent situations arise. If you need to cancel your appointment, please call us at least 24 hours in advance. Any cancellations with less than 24 hours’ notice or no-shows may result in full-service charges (or the equivalent deduction from gift cards and pre-paid appointments). We regret that we cannot make exceptions to our 24-hour cancellation policy, no matter the circumstances because we often schedule service providers especially for you.
Please arrive 10 minutes prior to your scheduled appointment to fill out our intake form and prepare for your consultation and/or treatment.
For late arrivals, we are pleased to offer you the remaining time allotted for your treatment or consultation but your appointment will end as scheduled so as not to extend into the next client’s appointment.
MULTIPLE SERVICES, GROUP BOOKINGS and SPA RESERVATIONS
(for services of $200+ and prepaid treatments)
Multiple service appointments, groups of 3 or more people and those services valued at $200 or more, require 48 hours notice for cancellation. A credit card or gift card is required to guarantee all multiple services and group spa packages at the time of booking. Cancellations beyond this time frame will be charged 50% of the service amount and no-show appointments will be charged the full-service amount on your credit card. To avoid last-minute cancellation fees, you may replace yourself with another person to fill your reserved spot.
SPA AMBIENCE
To ensure a relaxing experience for all, we ask our clients kindly to turn off cell phones and other electronic devices during their visit. Please respect the right to privacy and a quiet atmosphere for all those within the spa. The spa area is not suited to accommodate children unless the child is booked for a treatment. Alternative arrangements must be made for the duration of your treatment.
SPECIAL EVENTS
Our staff will be happy to assist in planning and preparation for small group special events. The spa may be reserved, if desired, for your function.
TREATMENT TIMES FOR SERVICES
Treatment times given for services reflect the maximum length of time that it will take for each individual service. If 2 or more services are booked consecutively, the total time required will be less than for individual services.