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Testimonials
Real feedback from real happy clients.
Consistent, great service for over 10 years
This place has provided great service for me consistently for over 10 years. Everyone is kind, knowledgeable, and talented. After getting my brows and waxing done by Jackie for the last 5 years, I’ve had a hard time trusting anyone else to do such a good job. Even now after moving away, I still make time to book appointments with Jackie and Stephanie when I do come back to visit.
Dr. Cameron has been a godsend for me
Dr. Cameron has been a godsend for me. I had a nasty case of Ramsey Hunt. The left side of my face completely collapsed. I recovered to about 85 percent. She has done an amazing job in making my face look symmetrical and keeping me free from headaches with her Botox treatments.
Great natural outcomes every time
Sarah has such a lovely disposition and is so caring and attentive. She is very professional, thorough and really makes a person comfortable. I have never been disappointed by the Medi-Spa and have been a patient for 15 years with great natural outcomes every time.
My skin feels absolutely amazing—so smooth, refreshed, and glowing!
I had the pleasure of getting a microdermabrasion treatment from Nadia today, and I couldn’t be happier with the experience! From the moment I walked in, she made me feel comfortable and well taken care of. She is incredibly knowledgeable, professional, and attentive to every detail. My skin feels absolutely amazing—so smooth, refreshed, and glowing! Nadia’s expertise and gentle touch truly set her apart. I highly recommend her to anyone looking for top-notch skincare treatments. I will definitely be coming back!
I highly recommend Renew
Dr. Tucker is amazing. She is extremely helpful and knowledgeable about all my skincare needs. She goes out of her way to get all my questions answered. Renew is an amazing place. Extremely warm and welcoming atmosphere. Staff are always helpful and go out of their way to make sure you’re happy with their services. I highly recommend Renew.
This place is a hidden treasure
This place is a hidden treasure! The ambiance and decor is so relaxing and beautiful. The staff are friendly and wonderful. Dr. Cameron really knows her stuff, and has successfully gotten my migraines under control with Botox. I am so grateful for her services.
Great pedicure and matcha treat!
Had a great pedicure here, nice treat to have the paraffin wax treatment! Also enjoyed a delicious complimentary matcha drink from the upstairs café, such a nice touch! They were so helpful locating my superrrr old gift card, I greatly appreciate their help! Highly recommend this spa 🙂
Pretty much got my life back
I suffer from very bad migraines and Dr. Tucker got the ball rolling to help alleviate my pain, now, my migraines are very minimal and pretty much got my life back. When I saw her for a follow-up consult, she saw how badly I was suffering from my migraine, and she offered and provided me with medications that helped relieve my symptoms immediately. It helped me so much. She is very professional and caring. Highly recommended.
Kind, professional, and very thorough
Dr. Sarah Tucker was kind, professional, and very thorough. This was my first appointment for a vein ultrasound and she took the time to explain everything and answered all my (many) questions. Definitely a positive experience, all the staff were great as well. Thanks!
Thank you so much for the awesome facial!
Jackie was so incredibly professional and made me feel so calm and comfortable! Her advice for products and treatment for my skin was greatly appreciated! Thank you so much for the awesome facial!
So many great services for every budget or need
I felt so comfortable. It was like visiting a friend that totally got me. So many great services for every budget or need. 10/10
She’s very meticulous with her work
Dr Tucker is the best. She has done my botox as well as lip filler. She takes her time and maps everything out before injecting, she’s very meticulous with her work. I highly recommend her
Honest and professional advice
Dr Tucker is a great listener and always gives me the most honest and professional advice.
Going home with the softest feet ever!
Sofia is very professional and I enjoyed this luxurious pedicure. My favourite part is the relaxing foot massage at the end and going home with the softest feet ever! Thanks so much for this lovely experience Sofia
I swear it took 5 years off my face!
I turned 60 years old a few days ago. I had a filler and Botox treatment. Dr. Tucker did an incredible job, I swear it took 5 years off my face! Thank you to Dr. Tucker and the team at Renew Medispa! True miracle workers!
Loved that she didn’t overdo anything
I really enjoyed my Treatment and love that she didn’t overdo anything.. thank you I will definitely be returning. Lovely spa! Very friendly staff.
Helped me feel completely confident
Melissa was fantastic, she explained every step of the process and answered all my questions and concerns. She really helped me feel completely confident about my procedure.
The perfect relaxed and peaceful atmosphere
Everyone there is very professional, knowledgeable and friendly. It has the perfect relaxed and peaceful atmosphere. And they care about their clients. We are very lucky to have such an establishment here.
Dr. Tucker was very kind, helpful, and informative
Dr Tucker was very kind, helpful, and informative. She finally put a name to my condition and provided some options for me to deal with it. Thanks very much.
Spectacular – as always.
Spectacular – as always. My face-whisperer!
Extremely helpful in recommending a treatment plan
Dr Cameron was extremely helpful in recommending a treatment plan for me. She’s very easy to talk to and knowledgeable.
I’m getting older but look younger!!
Dr. Tucker is amazing, she is very educated with the latest treatments. I am getting older but look younger!! The staff are the best, I can’t say enough! They are 5 out of 5 as well!
Incredibly friendly and kind staff
I’ve started going to Dr. Tucker this year for both my Botox and injectables. She listens to my goals but also makes suggestions that would help. There are always detailed explanations about what to expect and complete transparency about cost. Always find myself chatting with the other staff on my way out as they’re all incredibly friendly and kind. The Kootenays is lucky to have these businesswomen.
Go ahead and pamper yourself, you deserve it
It is such a pleasure to go to this spa! The decor is fresh, professional and immaculately clean. They offer a wide variety of services. Alex, the technician I see, is wonderful. Patient, kind and very knowledgeable; nothing is too much. If you are thinking of having a service done at this spa but are not sure – book a consultation appointment – you will be pleased you did. Go ahead and pamper yourself, you deserve it!
Grateful for this team of amazing professionals
Have had treatments, facials to injectables from multiple staff, and have had very pleasant experiences each time. Dr. Tucker has been beyond helpful is remedying my teeth grinding issues. Grateful for this team of amazing professionals. Update: 2 Year anniversary of seeing Dr. Tucker, and I really can not say enough praise for her. She’s the best!! Love all of the treatments from her and have significantly reduced signs of aging since seeing her. Can’t recommend her enough! Also, she’s just the most genuine, and kind Dr. I have ever had. The whole team is so clean, professional and the staff are just wonderful, courteous and talented… Love the Renew Crew!!
Wonderful dermatologist
Wonderful dermatologist who knows what she’s talking about!
Very knowledgeable and easy to communicate with
I find Dr Tucker to not only be very knowledgeable but very easy to communicate with … Great Doctor and Great person
Staff are incredible — 11/10
Went in for a pedicure and wow. The staff was incredible. 11/10 would recommend.
Very relaxing and calming
Very relaxing and calming. The best place to treat yourself. Highly recommend!
Clean, kind and friendly people
Very professional, clean, kind, and friendly people. I would recommend anyone to make the trip to see the ladies here!!!!
Very peaceful relaxing spa
Very peaceful, relaxing spa! Always treated with respect, kindness, and knowledge.
Top notch as always
Top notch as always. Lovely atmosphere, lovely staff, professional service. A+!
Helped me regain my confidence
Dr. Tucker is truly amazing. She helped me regain my confidence by providing solutions to clear my acne.
Absolutely love Melissa!
Absolutely love Melissa! She’s so kind, caring and really listens to your needs. Very professional and a joy to visit with and obviously great at what she does! ❤️
The best spa in Trail and area
This is the best spa in Trail and area. The staff are very friendly and kind. Their space is impeccably clean and calming. I got a pedicure and it was divine. Thank you
Recommend 100%!
Sarah was great as always. Very comfortable at my appointments. She listens to what I’m wanting and treats accordingly. Recommend 100%!
Dr. Tucker was amazing!
Dr. Tucker was amazing! Kind, polite and she answered all my questions. I’m impressed and will definitely come back. Thank you so much
I appreciate your realness
Kate was professional, down to earth; friendly personality. Thank you, Kate I appreciate your realness
Top notch professional advice
Top notch professional advice !!! Thanks Dr Skin!!
Thoroughness and kindness is always appreciated
Thank you for taking the time to explore many options that match my medical needs. Your thoroughness and kindness is always appreciated.
Loved the service, had great results
Great experience. Loved the technician! She was very knowledgeable, friendly and answered all my questions and made me feel so comfortable. Loved the service had great results.
Very welcoming and friendly staff
The staff is always very welcoming and friendly. I have had multiple laser treatments for scars and was always treated with kindness.
Professional and relaxing every time
I’ve visited Renew many times before but recently in the past month I have returned several times. The service is always great. I was able to make appointments in a timely manner. My treatments were always professional and relaxing. I’ll be back soon!
Always nice to get “rejuvenated”
It is always nice to get “rejuvenated”, thank you Dr Tucker!
Sophia was amazing!
Just had a pedicure with Sophia and she was amazing!! Highly recommend seeing her
Love coming to this hidden gem
Love coming to this hidden gem. Always greeted by friendly staff. Had my first chemical peel and it was amazing
Nice and cooperative staff
Nice and cooperative staff.
Positive: Cleanliness, Quality
Positive Cleanliness, Quality
Professional staff. Relaxing atmosphere
Professional staff. Relaxing atmosphere.
Always made me feel comfortable
Renew Medi Spa has been my go-to for over 10 years. The staff there is always welcoming, informative and have always made me feel more than comfortable. The environment is very relaxing as the cleanliness is top notch. Thank you ladies for always doing your best to accommodate my appointments to my schedule and making them enjoyable.
I leave feeling refreshed every time
Service is always excellent! I leave feeling refreshed every time. Thank you ladies for making me want to come back!
Staff are friendly, polite, and professional
Staff are friendly and polite, very professional.
Everyone’s Botox looks amazing
Such a great little spa to have in a small town and everyone’s Botox always looks amazing and natural when they get it done at Medispa!
Professional, polite, and wonderful crew
Such a professional, polite, and wonderful crew. I highly recommend Renew Medi Spa!
So lovely and knowledgeable about skincare
The girls are so lovely here! My eyebrows looked beautiful and natural after having a wax and tint. Also, they are so knowledgeable about skincare. The girl was very helpful when I was switching to Om (highly recommend, amazing cruelty-free natural products).
Friendly, respectful, knowledgeable, skilled staff
Professional staff friendly, respectful, knowledgeable and very skilled.
She’s made me love my skin again
Dr.Tucker does all my injectable’s! She’s fantastic! I can’t recommend her enough. Tam does all my facial procedures she’s amazing! She’s made me love my skin again ❤️
Dr. Cameron is AMAZING!
Dr. Cameron is AMAZING!!! I get Botox injections for migraines and when the injections are done by Dr. Cameron, I find them to be way more effective than when I had them done by my neurologist. The relaxing atmosphere doesn’t hurt either.
Helped me so much with improving my skin
Dr Cameron and Alex helped me so much with improving my skin!
Clean and professional, always a joy to visit
Amazing! Clean and professional, it is always a joy to go into this relaxing environment for a manicure and/or pedicure 🙂
Amazing staff, very welcoming
Amazing staff, very welcoming whenever you enter the spa. Always feel lovely/glowing when leaving ❤️
Amazing place, staff are always happy and helpful
Amazing place staff are always happy and helpful. Go out of their way to ensure satisfaction. Dr. Cameron is fabulous as well. Recommend highly.
Always love going to this spa when home
Always love going to this spa when home. Dr. Cameron does a great job Injecting and I also love the selection of products in the reception area.
Professionals who excel at their craft
All services are performed by discreet professionals who excel at their craft. I look forward to my next appointment.
A clean, comfortable, and judgement free environment
A clean, comfortable, and judgement free environment. From the warm receptionists to the skilled Dr’s, everyone is welcoming and willing to answer any questions or concerns.
A wonderful place to pamper yourself
A relaxing, calming, and welcoming salon to pamper yourself or a loved one. Great variety of skin care products and items for your at home self care.
That little bit of self care goes a long way
Every time I visit this place, I wonder why I don’t go more often! The staff is professional, the environment is restful and pleasant, and that little bit of self care goes a long way.
Exceeding expectations. Highly recommended
Experienced staff and a great variety of services exceeding expectations. Highly recommended. Thank you Renew medispa Trail!!
Excellent waxing appointment
Got my appt for waxing and it was excellent.
Impressed by the professional and welcoming vibe
I have been a client at Renew for 5 years now, for medical and aesthetic services. I am always impressed by the professional and welcome environment and the selection of products they offer. Dr. Tucker and Dr. Cameron are supportive and knowledgeable. The estheticians provide a relaxing atmosphere, where they demonstrate friendliness and creativity. I will continue to receive services at Renew in the future.
Best experiences at Renew, every time
I have been a client for 8+ years and I have always had the best experiences at Renew. From Tammera, to Morgan, to Alex and Bree, I always receive excellent treatment. The estheticians are professional and highly skilled. The spa is beautiful and welcoming. Without hesitation, I would recommend Renew MediSpa every time.
Super relaxing and wonderful staff
I have been going here for a few months now for my brows. Every time I’m there it’s super relaxing and all the staff are wonderful. Looking forward to many more appointments and spoiling myself.
Never feel like I’m being pushed to buy anything
I’ve been here for multiple different services. All the ladies are extremely friendly and I never feel like I’m being pushed to buy anything! Always a really good experience and they are very thorough which I appreciate
Always well worth it
I’ve had multiple sessions of IPL done and it’s always been well worth it. The techs are very professional, caring, and communicate so well during the procedure that it always puts me at ease. I highly recommend!